Support

Contact

Email [email protected]. We usually reply within a few business days.

Frequently asked questions

The weather does not load

Check your internet connection and confirm that Outfit Buddy can use Location Services. Close and reopen the app, then try again.

Why is a trip using only part of the forecast?

Detailed weather forecasts are only available a limited number of days ahead. For trips further in the future, Outfit Buddy can prepare the packing structure first and use exact forecast data as it becomes available.

How do I change clothing or footwear preferences?

Open Settings in Outfit Buddy and update your preferences. New outfit and packing suggestions will use your current choices.

How do packing reminders work?

If you enable notifications, Outfit Buddy can remind you before departure. You can change notification permission at any time in iOS Settings.

I purchased Remove Ads but still see ads

Make sure you are signed into the App Store with the Apple Account used for the purchase. Reopen Outfit Buddy and use the restore purchase option if needed.

Troubleshooting

• Use the latest available version of Outfit Buddy and iOS.
• Check Location Services if local weather is missing.
• Check Notifications in iOS Settings if a packing reminder did not appear.
• Restart the app or device if data does not refresh.